Ending an Audio Call

Technical Support/Customer Care
#1

We record all of our audio calls. We occasionally have participants who do not hang up their phone when the call is done (I don’t know if they put the call on hold, or what exactly is happening). That means the recording does not finish when the call is through. It also keeps the participants line open for the next call later in the day (a security issue that we don’t know they are on the line). That results in one recording for more than one call.

Is there a way for the host to “end” the call?

#2

You can set your “Continue without Host” feature to disconnect all callers after a determined time once the host disconnects from the line. To set this feature you can follow the steps below.

  1. Login to account at https://www.FreeConferenceCall.com/login
  2. Select Settings from the Quick Actions area
  3. Select Meetings Settings from the left-hand side menu
  4. Adjust the “Continue with Host” feature to the time of your choosing

You can also monitor your live conference call and end the meeting from your Web Controls as well. You can follow the instructions below to navigate to your Web Controls.

  1. Login to account during the meeting at https://www.FreeConferenceCall.com/login
  2. Select Meeting wall tab at the top of the page
  3. From the drop-down menu select Web Controls
  4. Record, Lock, Mute, Hold, and End Meeting tabs will be at the top of the page
#3

Hello,

With your FreeConferenceCall account you have “Web Controls”. The web controls will let you monitor the call in real-time, as well as perform host functions such as starting and stopping recording, mass muting, drop individual callers, and locking the conference.

You can find the web controls by logging in to your account at https://www.freeconferencecall.com/login. After doing so, click on the “Meeting Wall” tab at the top of the account information page. The click the “web controls” option.