Getting kicked out when selecting join with audio

[user9968164]

Hi there. Each time I try to host a meeting and join with audio I get booted out. Any suggestions?

[etcipnja]

Hello,

with this description it is hard to figure out what goes wrong. Probably the best way would be to give a call to Customer Support.
I assume that you use the application? There are ways to “report a problem” via the app

The easiest way to report problems with the application

Hello, Here is the easiest way to let support know that you have a problem with the application. Windows: open the context menu in the tray (right click on our application icon) [47%20PM] Mac: Select “Help” in application menu [23%20AM] select “Report a problem” and complete the form [22%20PM] After you submit the system gives you a ticket number that you may reference later if you choose to contact Customer Service. The big benefit of this method that it will automatically attach app…

Please make a note of the ticket number and pass it to the customer support (or post it here)
They also would need to know:

• date/time of the incident
• if it is always reproducible and steps to reproduce it

Hope it helps
Thank you,
Eugene