I did a test call with someone and when I listened to the playback recording you could hear them announce their name when they entered conference call!!! Can I remove that from the recording or is everyone who listens to playback going to hear everyone announce themselves. I want anonymity
Hello,
Unfortunately, you cannot remove the caller’s announcing their names. Once you activate the recording, anything that is said on the conference line will be recorded.
You can download the recording your computer and use an editing program like Audacity to edit that portion of the call. You can then upload the edited recording to the “Broadcaster” located on your account under the “Meeting Wall” tab.
Once you upload the recording to the broadcaster, you can then get the link for that recording and share it with your participants. There will also be a reference number assigned to the uploaded recording, so callers can listen to that recording from the Playback Number. Thank you