Today, we experienced a problem we’ve never had before.
Our guest speaker, who had co-host privilege, used a brand new Windows 10 laptop to share a pdf file that contained several images. The file was shown in Adobe Acrobat DC, and he manually advanced the pictures of that pdf file with his keyboard’s arrow buttons or the enter button.
Members who used the FCC Apps were able to watch these slides advance from one image to the next. However, members who had joined the meeting via Web Viewer only saw the first shared image of that slideshow, but none of the images that followed after that.
We are baffled as to why this happened. Any ideas?